Terms of Service

1. Identification and acceptance

These Terms of Service (the «Terms») govern the relationship between [LEGAL NAME], tax ID [NIF/CIF], with registered office at [REGISTERED OFFICE] (the «Provider» or «we»), and the people who use the Platform (the «User» or «you»). Accessing and using the Platform, and in particular subscribing to a plan, imply full acceptance of these Terms, the Privacy Policy and the Cookie Policy.

2. Description of the service

The Platform is a trilingual (Spanish, French and English) tool that lets the User enter or import the details of a property located in Spain and obtain estimates of its yield and tax treatment according to their status (resident, EU/EEA resident, or non-EU non-resident), together with guidance for the purchase process, letting management and periodic tax obligations. Later phases may include connecting the User with partner professionals at specific moments.

3. Informational nature - no advice

The Platform provides estimates and orientation of an informational and educational nature. It does not constitute tax, legal, accounting, financial or investment advice and does not replace a qualified professional. The Platform does not file, settle or process any return, self-assessment or procedure with the authorities on the User's behalf. Every result shows the version and date of the rules applied and a prompt to verify with a gestor or asesor fiscal (tax adviser). Decisions and their consequences are the User's sole responsibility. See the Disclaimer, which forms part of these Terms.

4. Registration, account and eligibility

Accessing certain features requires creating an account. The User must be of legal age and provide accurate, up-to-date information. The User is responsible for keeping their credentials confidential and for activity carried out from their account, and must notify us of any unauthorised use.

5. Plans, prices and taxes

The Platform offers a free plan with usage limits and paid subscription plans (the «Pro Plan») and, where applicable, one-off purchases. The applicable prices and their features are shown on the Platform before purchase. Unless stated otherwise, prices are expressed with the taxes indicated; VAT (IVA in Spain) applies under the rules in force, with tax on cross-border sales to consumers handled, where relevant, through the EU One-Stop Shop (OSS).

6. Purchase, billing and renewal

The subscription is purchased through our payment provider, Stripe. Unless stated otherwise, subscriptions renew automatically for periods equal to the one purchased, unless cancelled before the renewal date. The User may manage or cancel the subscription from their account; cancellation takes effect at the end of the current period, with no refund of the period already started unless the law provides otherwise.

7. Right of withdrawal and its waiver

If the User is a consumer, they have a period of fourteen (14) calendar days to withdraw from the contract without giving reasons, under Spanish Royal Legislative Decree 1/2007 (TRLGDCU).

However, as this is a digital service, if the User requests that performance begin during that period, they must expressly consent and acknowledge that they will lose the right of withdrawal once the service has been fully performed, or to the extent already performed. This consent and acknowledgment are obtained at the time of purchase.

8. Acceptable use and prohibitions

The User agrees to use the Platform in accordance with the law, these Terms and good faith. In particular, the User may not:

Use the Platform for unlawful or fraudulent purposes, or in a way that harms third parties.

Access or attempt to access accounts, data or areas for which they are not authorised.

Reverse-engineer, bulk-extract content from, or interfere with the operation of the Platform.

Reproduce, resell or exploit the service or its results beyond the permitted personal use, without authorisation.

Introduce malicious code or deliberately overload the infrastructure.

9. Property-portal data and analyses

The Platform is based on the manual entry of data and, optionally, on a user-initiated import from the listing the User is viewing in their own browser. In that case, only the fields extracted from that single listing are received, without storing the source page or building a listings database. The Provider does not carry out automated bulk extraction of portals. The User is responsible for ensuring their use of third-party sources complies with those portals' terms.

10. Intellectual property

The Platform, its software, its calculation methodology, its content and its databases are protected by intellectual and industrial property rights owned by the Provider or its licensors. The User is granted a limited, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms. The data the User enters remains theirs; the User grants us the licence necessary to provide the service.

11. Introductions to third parties and partners

At certain phases, the Platform may connect the User with partner professionals (for example intermediaries, gestores, insurers or financial providers) at specific moments. Where this happens, the Provider acts solely as an introducer, will disclose this clearly, and does not provide the partner's service or assume responsibility for it. The contractual relationship and responsibility for the service lie with the partner.

12. Availability, changes and force majeure

We aim to keep the Platform continuously available, but we may suspend it temporarily for maintenance, security or technical reasons. We may modify, add or remove features to improve the service. We are not liable for failures resulting from force majeure beyond our reasonable control.

13. Limitation of liability

To the maximum extent permitted by law, the Provider is not liable for indirect damage, loss of profit or losses arising from decisions the User makes on the basis of the Platform's estimates. Nothing in these Terms excludes or limits liability that cannot be excluded by law, in particular towards consumers, or liability arising from wilful misconduct or gross negligence. Where a quantified cap applies, it shall not exceed the amount paid by the User in the twelve months preceding the event giving rise to the claim.

14. Suspension and termination

We may suspend or terminate the User's access in the event of a serious breach of these Terms or unlawful use of the Platform. The User may end the relationship by closing their account at any time. Termination does not affect rights and obligations accrued beforehand.

15. Changes to the Terms

We may amend these Terms for legal, technical or service reasons. We will communicate substantial changes with reasonable notice; continued use after they take effect implies acceptance. If the User disagrees, they may close their account.

16. Governing law, consumers and dispute resolution

These Terms are governed by Spanish law. Where the User is a consumer, the mandatory protection rules that apply to them also apply, and they may resort to the Sistema Arbitral de Consumo (the Spanish consumer arbitration system) and the competent Juntas Arbitrales de Consumo, as well as recognised alternative dispute-resolution bodies.

Note: the European online dispute resolution (ODR) platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228; this document therefore contains no link to that platform. For consumer complaints, the national and sector-specific channels indicated may be used.

For any dispute not subject to a mandatory consumer forum, the parties submit to the courts of the Provider's domicile.

17. Communications and contact

Communications will take place by electronic means. You may contact us at [CONTACT EMAIL].

Version [VERSION] - last updated: [DATE].